DH Glazing & Repairs Sync Lite Case Study

From paper to simple control

For DH Glazing & Repairs, running jobs meant juggling paper notes, phone calls, and whatever information happened to be written down at the time. Tracking work, following up quotes, and raising invoices all took time, and things were easy to miss on busy days.

Dean wanted something simpler. Not more software, just a better way to stay on top of jobs.

Details

Compay Name: DH Glazing & Repairs
Date: Jan 2026
Website: www.dhglazingandrepairs.co.uk

Before Sync Lite, job details lived across notebooks, text messages, and phone calls. Sync Lite brought jobs, quotes, and invoices into one place, making day to day project management far easier to handle.

The challenge

As a small business owner, Dean was managing everything himself. Jobs were logged on paper, notes were taken on site, and invoices were raised separately later on.

This worked, but it was time consuming and hard to keep organised. Finding information meant flicking through notebooks or scrolling through messages, and admin often spilled into evenings.

Dean needed a simple system that fit around his work, not something that slowed him down.

I was using paper, notepads, and my phone to keep track of everything. It worked, but it wasn’t easy to stay organised.

Dean

Owner, DH Glazing & Repairs

Why Sync

Sync Lite was introduced to replace paper based tracking with a straightforward digital workflow.

Jobs could be logged once, updated as work progressed, and used to generate quotes and invoices without duplicating effort. Everything lived in one place, easy to access whether on site or back at home.

What changed

With Sync Lite in place, Dean was able to simplify how he ran his business.

Key improvements included:

  • Jobs tracked digitally instead of on paper

  • Quotes and invoices generated directly from job information

  • Less time spent searching for notes and details

  • A clearer view of outstanding work and payments

Being able to manage jobs, quotes, and invoices all in one place has made a huge difference. It’s quicker, clearer, and much easier to stay on top of things.

Dean

Owner, DH Glazing & Repairs

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The results 📈

Since moving to Sync Lite, DH Glazing & Repairs has seen clear day to day benefits:

Less admin time spent on paperwork

Faster quoting and invoicing

Better organisation across all jobs

A more manageable workload for a one person business

Most importantly, Sync Lite has helped make running the business simpler, giving Dean more time to focus on the work itself rather than the admin around it.

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